Privacy Policy

The Mapping Company (UK) Limited (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

Who We Are

The Mapping Company (UK) Limited is a RICS-regulated land surveying firm.

• Registered in England & Wales
• Company No. 04653357
• Registered Office: Little Cutsey, Cutsey, Trull, Taunton, Somerset TA3 7NY
• Email: info@mapping-company.co.uk
• Phone: 01823 421354

For data protection purposes, The Mapping Company (UK) Limited is the data controller.

Information We Collect

Information you provide to us

When you use our contact form or email us, we collect:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Your message and enquiry details

Information collected automatically

When you visit our website, we automatically collect:

• IP address (anonymised)
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type

This information is collected via Google Analytics. See our Cookie Policy for details.

How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide quotes and information about our services
• Communicate with you about projects
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interests: Responding to enquiries, improving our services
• Contract: Where necessary to provide services you have requested
• Legal obligation: Where required by law

How Long We Keep Your Data

• Enquiry data: 2 years from last contact, unless you become a client
• Client data: 7 years after project completion (for legal and insurance purposes)
• Analytics data: 26 months (Google Analytics default)

Who We Share Your Data With

We may share your data with:

• Email service providers: To send and receive emails
• Hosting providers: Vercel (website hosting)
• Analytics: Google Analytics (anonymised usage data)
• Professional advisers: Accountants, lawyers where necessary
• Regulatory bodies: RICS, if required for complaints handling

We do not sell your personal data to third parties.

Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Restrict how we use your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, contact us at info@mapping-company.co.uk.

Cookies

We use cookies to analyse website traffic and improve your experience. For full details, see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Secure HTTPS connection
• Limited access to personal data
• Regular security reviews

Changes to This Policy

We may update this policy from time to time. The “last updated” date at the top indicates when changes were made.

Complaints

If you have concerns about how we handle your data, please contact us first at info@mapping-company.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

Contact Us

For any privacy-related questions: